• el
  • pt
  • Location

    Gwinnett Center
    6400 Sugarloaf Parkway
    Duluth, Georgia 30097

    Guest Services: 770-813-7500

    Box Office: 770-813-7600

    E-mail Address:

    Gwinnett Center Staff Directory


    Joseph L. Dennis, Jr. – General Manager
    Ron Jackson – Assistant General Manager
    JoAnne Craig – Assistant General Manager
    Cheryl Alicea – Human Resources Manager/Executive Assistant

    Box Office

    Kim Kettler – Box Office Manager 
    Erick Jimerson – Assistant Box Office Manager 
    Brittany Deaton – Box Office Coordinator



    Dan Markham – Director of Booking
    Katie Loftus – Booking Manager
    TBA – Business & Community Development Manager
    Laura Zacharias – Director of Sales
    Chris Muller – Sales Manager
    Erin Ritchie – Sales Manager


    Robyn Ali – Director of Marketing
    Jaclyn Miller – Marketing & Public Relations Manager
    Sean Livsey – Interactive Marketing Coordinator
    Michelle Juda – Group Sales & Marketing Assistant
    Aimee Hoecker – Graphic Designer
    William Howard – Digital Media Coordinator


    Rhett Smathers – Director of Finance
    Jennifer Silas – Accounting Manager
    Lisa Webb – Event Accountant
    Josie Mousinho – Accounts Receivable Administrator
    TBA – Accounts Payable Administrator 

    Premium Services

    Nancy Golden – Director of Premium Services
    Drew Ellis – Corporate Sales Representative
    Hannah Tipton - Corporate Sales Representative
    Annette Bowen - Premium Services Assistant

    Event Services

    TBA – Event Manager
    Megan Britt – Interim Event Manager
    Shannel Ortega – Event Coordinator


    Neal Humphreys – Director of Operations
    Jaime Tamsin – Arena Event Coordinator
    Jay Mccreary – Convention Center Operations Manager 
    Ian Medlam – Arena Conversion Manager

    Information Technology

    Walter Poole – Information Systems Manager 
    Michael Ritter – Information Systems Coordinator


    Lisa Dominguez – Security Manager
    George Ranney – Safety Specialist 
    TBA – Shipping & Receiving Clerk


    Jim Blackhall – Director of Facilities

    Vendor Staff Directory

    Contemporary Services Corporation (CSC)

    Shane Aguilar – CSC Event Manager 


    Proof of the Pudding

    Larry Larsen – Catering General Manager

    Libby MacConaugha – Catering Sales Manager

    Candice Kirkpatrick – Catering Sales Executive

    Darryl Willms - The Arena General Manager


    B.K. Jackson- AV Director