Box Office Information

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  • Box Office Location: The box office is located at the front of The Arena in The Gwinnett Center Complex.

    Address: 6400 Sugarloaf Pkwy, Duluth, GA 30097

    Box Office Phone: 770-813-7600

    Email: Box Office

    TDD/TTY: 770-813-7503

    Arena Box Office Normal Hours:

    Monday – Friday: 10:00 am – 5:00 pm
    Saturday - Sunday:  Non-Event Days, closed

    Arena Box Office Hours on Event Days:

    Monday – Friday: 10:00 am through start of show
    Saturday - Sunday: Noon through start of show
    Exact closing times after start of show may vary per event
    *Box Office Hours may vary on event days*

    Performing Arts Center Box Office Hours:
    Event Days Only: 1 hour prior to the event

    Purchasing Tickets
    Tickets for events can be purchased:

    For TICKETMASTER Events:

    • The Arena at Gwinnett Center Box Office
    • The Arena at Gwinnett Center 24 Hour Ticketmaster Kiosk
    • On the internet at
    • At all area Ticketmaster Retail Outlets (Cash and all Major Credit cards accepted at outlets)
    • The Arena at Gwinnett Center's official Mobile App
    • By Phone at: TicketMaster Charge-by-Phone toll free at 800-745-3000.

    For AXS Events:

    Accepted Methods of Payment:  American Express, Discover, Mastercard, Visa, and Cash.

    AXS Ticketing

    Refund Policy

    Will Call Information

    Accessible Seating & Parking

    Children's Admission

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