Gwinnett Center
6400 Sugarloaf Parkway
Duluth, Georgia 30097

Guest Services: 770-813-7500

Box Office: 770-813-7600

E-mail Address: [email protected]

Gwinnett Center Staff Directory


Joseph L. Dennis, Jr. – General Manager
Ron Jackson – Assistant General Manager
JoAnne Craig – Assistant General Manager
Cheryl Alicea – Human Resources Manager/Executive Assistant

Box Office

Kim Kettler – Box Office Manager 
Denise Sullivan – Assistant Box Office Manager
Erick Jimerson – Assistant Box Office Manager


Dan Markham – Director of Booking
Katie Loftus – Arena Booking Coordinator 
Bill Blackwell – Business & Community Development Manager
Laura Zacharias – Director of Sales
Chris Muller – Sales Manager
Danielle Ozaluk – Sales Manager
Shannel Ortega – Sales Coordinator


Robyn Ali – Director of Marketing
Jaclyn Miller – Marketing & Public Relations Manager
Sean Livsey – Interactive Marketing Coordinator
Aimee Hoecker – Graphic Designer
William Howard – Digital Media Coordinator


Rhett Smathers – Director of Finance
Jennifer Silas – Accounting Manager
Lisa Webb – Event Accountant
Josie Mousinho – Accounts Receivable Administrator
Jennifer Gordon – Accounts Payable Administrator 

Premium Services

Nancy Golden – Director of Premium Services
Drew Ellis – Corporate Sales Representative
Justin Harris– Corporate Sales Representative
Aria McKnight – Premium Services Assistant/Group Sales

Hannah Tipton – Corporate Sales Representative
Maurice Miller – Corporate Sales Representative


Neal Humphreys – Director of Operations
Jessica Horton – Arena Event Coordinator
Juan Enriquez – Arena Operations Manager
Jay Mccreary – Convention Center Operations Manager

Information Technology

Walter Poole – Information Systems Manager 
Michael Ritter – Information Systems Coordinator


Mark Stallings – Engineering Manager


Lisa Dominguez – Security Manager
George Ranney – Safety Specialist 
Wendy Wahl – Shipping & Receiving Clerk

Vendor Staff Directory

Contemporary Services Corporation (CSC)

Brett Arendt – CSC Event Manager 


Proof of the Pudding

Larry Larsen – Catering General Manager

Libby MacConaugha – Catering Sales Manager

Candice Kirkpatrick – Catering Sales Executive

Darryl Willms - The Arena General Manager


B.K. Jackson- AV Director