| Administration | |
| Joseph L. Dennis, Jr. | General Manager |
| Ron Jackson | Assistant General Manager |
| Rhett Smathers | Director of Finance |
| Cheryl Alicea | Human Resources Manager/Executive Assistant |
| Robyn Ali | Office Manager/Arena Booking Coordinator |
| Box Office | |
| Kim Frost | Box Office Manager |
| Jeremy Hogan | Assistant Box Office Manager |
| Sales & Marketing | |
| Laura Zacharias | Director of Sales & Marketing |
| Dan Markham | Director of Arena Booking |
| Chris Muller | Sales Manager |
| Danielle Ozaluk | Sales Manager |
| Jennifer Gordon | Sales Assistant |
| Courtney Jankovich | Marketing Manager |
| Rebecca Mobley | Associate Marketing & Group Sales Manager |
| Aimee Hoecker | Graphic Designer |
| Chris Hendley | Business & Community Development Manager |
| Event Services | |
| JoAnne Craig | Deputy Director of Event Services & Operations |
| Michael Merritt | Event Coordinator - Convention Center |
| Dan Nesspor | Event Coordinator - Convention Center |
| Dannah Pittard | Event Coordinator - Convention Center |
| Selina Branstetter | Event Coordinator - Arena |
| Neal Humphreys | Arena Event Manager |
| Technical Services | |
| Jim Johnson | Director of Technical Services |
| Walter Poole | Information Systems Manager |
| Premium Services | |
| Nancy Golden, CMP | Director of Premium Services |
| Operations | |
| Melvin McGregor | Operations Manager - Arena |
| Ebrima Jeng | Operations Manager - Convention Center |
| Engineering | |
| Mark Stallings | Engineering Manager |
| Security | |
| Clay Sorrow | Senior Security Manager |
| Catering/Concession | |
| Libby MacConaugha | Catering Sales Manager |
| Candice Kirkpatrick | Catering Sales Executive |
| TJ Dowdy | Concession Arena GM |
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Staff Directory
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