Booking - Rental of the Center is arranged through the Sales Department. Facilities and dates will be temporarily held up to seven days pending notification to the contrary by either party. Facilities and dates are considered a firm or contractual commitment ONLY upon execution of a Licensed Agreement by the event sponsor and the Center specifying all details of the commitment. A 50% deposit is due upon execution of a formal Gwinnett Center Lease Agreement. The remaining balance is due 30 days prior to the event.
Business Services- While the Center does not currently house a Business Center, we are able to provide copies and faxes should the need arise.
Catering - Proof of the Pudding is our exclusive in-house caterer. All Food and Beverage must be arranged through Proof.
Damages - Client is responsible for any damages to the building, furnishings or equipment. Damages of any kind should be reported promptly to the Center's Security Department.
Decorating Materials - Helium balloons, glitter, confetti, adhesive backed decals, stickers, or any other decorative items may be brought in by the client with written consent of an Event Manager. An additional charge will be assessed for any items requiring removal by facility staff. All decorative material must be flame retardant.
Directions - The Center is located 45 minutes north on I-85 from Atlanta's Hartsfield-Jackson International Airport and 30 minutes north on I-85 from downtown Atlanta. Heading North: Take I-85 to Exit 108/Sugarloaf Parkway. Turn right off the exit, go back under the Interstate and cross over Satellite Boulevard. The Center will be on your left. Alternate Route: Take I-85 to Exit 107/Highway 120 West. Turn right onto Satellite Boulevard The Center will be 1/2 mile on your left. Heading South: Take I-85 to Exit 108/Sugarloaf Parkway. Turn right off the exit and cross over Satellite Boulevard. The Center will be on your left.
Event Services - The Event Services Department has access to an extensive inventory of meeting necessities to help make your event a success; everything you need from tables, linens, pipe and drape, easels, and more. An event coordinator will work with you to diagram your room layout and make sure you have everything you need that day of your event.
Exclusive Services - Food and Beverage is to be arranged exclusively through our in-house caterer, Proof of the Pudding. No outside Food or Beverage is allowed in the Center.
Guest Services - A guest services desk is located at the main entrance to the Center. Our Concierge will be able to assist with local information on restaurants, hotels, upcoming events and transportation.
Insurance - A Certificate of Insurance is required for all events both public and private. We require comprehensive public liability and property damage insurance with a combined single limit of at least one million dollars ($1,000,000.00), issued by a company licensed to provide such coverage in the State of Georgia, insuring against all liability arising out of use of the Center. Required on the policy and certificate as additional insured are: Sugarloaf Gwinnett Center, LLC dba Gwinnett Center, Gwinnett County Government, and the Gwinnett Convention and Visitor's Bureau.
Load-In / Load-Out - Loading or unloading is permitted only through the loading docks. No loading or unloading is permitted through the front of the building. NO EXCEPTIONS.
Parking - The Center maintains several on-site parking areas. There are over 4900 available spaces including a recently constructed covered parking deck. Parking is complimentary and handicap accessible.
Security - The Center reserves the right to require additional security personnel, police and paramedics for the purpose of public safety, crowd management and logistical control as it relates to public and private events. Any event where alcohol is being consumed will require a Gwinnett County Police Officer for the full event time. Such use of required additional security will be supplied under the terms and conditions as stipulated in the contract.
Shipping and Receiving - No packages or freight will be accepted prior to the contracted move-in dates. The moving of the shipped freight from dock to assigned spaces is the sole responsibility of the client. Alternate arrangements can be made through event management. Return shipments are the sole responsibility of the client and should be off the dock within 24 hours.
Technical Services - The Technical Services Department of the Center has an extensive inventory on-site to handle all of your A/V needs as well as personnel for set-up, operation and tear-down. Other A/V equipment may be brought into the facility, however, Center personnel are not responsible for set-up and/or operation. There will be an additional fee for all required power for equipment not supplied by the Center.
Trash - Client is responsible for the complete removal of bulk trash. "Bulk Trash" is materials that cannot be removed with a broom. Pallets and large pieces of lumber and similar trash may not be placed in the Center's trash compactors or open top dumpsters.
Union - The Center is a non-union . right-to-work building. Clients may load, unload and assemble any equipment needed.
